Aug252009

Just sittin’ on the dock of the bay…

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While I’m waiting for J to get the pictures of my colonoscopy on here, I thought I’d pass some time with you all.
Since my colonoscopy on Thursday, initial results are showing that I have Colitis. To what degree? Well, we have to wait on the biopsy results, which will be in on the 27th. So I’m here waiting with the rest of you, except my waiting is more in the bathroom.

In the mean time, I’ve done some research on the subject, and it turns out the company that J works for does the printing for the Chron’s and Colitis foundation. Kinda ironic, don’tcha think?

I’m feeling worse as the days go by, and I’m finding less and less to joke about. I was feeling great right after the “cleanse” because nothing was in my system to irritate my colon, so I ate all the junk food I could. We’re talking Big Boy, and even some chili-cheese dogs from my favorite root beer stand. I still don’t have the guts (pun not intended folks) to try to drink any soda pop. I think I’ll stick to water for now. I’m not even tolerating milk well right now, which is a total bummer because I used to drink a gallon a week- all on my own. I love the stuff.

On the flip side, the summer has ended. It looks like fall is here to stay, with the school year about to begin (and it has already for some of you). In my effort to keep my baby a baby, we’re starting her preschool in October. I’ve worked it out with the director, so it won’t be a problem. It also benefits me, just so that I can get on the right medication so I’m not in the bathroom all the time, especially when I need to go pick her up (or take her there for that matter).

I’ve let the house go by the way-side, and laundry is piling up to the max. I have a really hard time bending over to get the clothes out of the dryer- but bless her little heart- M tries to help me as much as she can. She’s had a few meltdowns here and there, but according to her it’s because she “doesn’t want my butt sick anymore”. It just breaks my heart to hear her say that. It’s the last thing I want my 3 year-old to think about.

But while we’re on the subject of M, I took her for her second trip to the dentist this morning. Her checkup went great, and she was such a trooper when they took her x-rays. No cavities were found! I would have taken pictures, but my camera battery has died, and I haven’t made it to the grocery store in months to pick any up. Maybe that will be my chore for tonight. Head to the grocery store!

In other news, I’m going to be having some amazing reviews and giveaways coming up. So please stay tuned for that. Also, my new blog will hopefully be ready soon too. I’ll keep you updated on that front as well.

Well, I hope that fills you all in on what’s going on with my life. I hope this post finds you all well.

Love & hugs,

Katie

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Aug192009

"The Cleanse"

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Well folks, for those of you that don’t know, I am having a colonoscopy done on Thursday.
I spent Tuesday evening doing “the cleanse”, which I must carry over into today.
It stinks! No- really! I hate Dulcolax, and whoever invented it was/is surely evil.
Oh- and the best part of all?

I get violated up my bum- and I have to PAY for it. Don’t you just love insurance?? Har-har.

I’ll be away from the computer until Friday night (or Saturday) depending on how I’m feeling. Or who knows- I might jump on here on Thursday. I hear I’m pretty funny on the laptop when I’m “loopy”.

Now I shall leave you with this “potty humor”:
Have a great END of the week!!

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Aug122009

Ken’s Foods: Customer Service Debacle

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So let me begin this post by saying: “Everything in this blog is my own opinion, and the details are to the best of my knowledge”.

Now that that is out of the way, please let me start from the beginning. A few months ago, I called Ken’s Food company to give them ‘feedback’ on one of their products, Sweet Baby Ray’s BBQ Sauce. I had tried it, and loved it.

I am the type of person that if I have strong feelings regarding an item or product, I will call the company and let them know my opinion. I feel that companies not only appreciate this, but they deserve to know what the ‘common customer’ might think.

The customer service representative that I spoke to that day was very appreciative of my call. She thanked me for my opinion, and offered to send me coupons for Sweet Baby Ray’s BBQ Sauce and a few other products they make- Ken’s Salad Dressing and Ken’s Marinade. I did not realize that they made Ken’s salad dressing, not sure why, but I never put two and two together.

I received the coupons in the mail, and went out to buy the Ken’s Salad dressing to try. I did, and LOVED it. It was very high quality and was mighty tasty.

Now here is where things start to change.

Today, I called Ken’s Foods to let them know I had tried their salad dressing. I told the customer service representative- the very same one I had talked to previously- that “I loved their salad dressing in addition to the BBQ sauce, and thank you for sending me those coupons. I would have never tried the product without them.”.

The lady was cordial about it and said that she was “glad I liked it.”

I then told her that “I was now loyal to the Ken’s food brand, and am a very happy customer. I’m also a blogger, and I’m going to write a post about it, and that I’ll send them the link”.

This is when the conversation got ugly, for lack of a better term.

The lady quickly cut me off by saying “WE DO NOT ALLOW PEOPLE TO WRITE ABOUT OUR PRODUCTS.”

Me: “I’m sorry, what?”

CSR Lady: “WE DO NOT ALLOW PEOPLE TO WRITE ABOUT OUR PRODUCTS, PERIOD.”

Me: “That’s what I thought you said. Which is just a shame, because I think my readers would love Ken’s Foods. I know I do.”

CSR Lady: “Goodbye”

click.

Nope, I didn’t get to say goodbye. I was hung up on.
Yeah, I know, it shocks me too.
I didn’t ask for anything in return for my opinion, and I wouldn’t dream of it.
I think that if there is a good (or even bad) product out there; given to me for free, discount or fully paid for, that I think will make your life better in some way, I’m going to let you all know about it.
It also means I will tell you my opinion of a CUSTOMER SERVICE EXPERIENCE.

What’s sad about this whole situation, is that it now makes me look differently at their product. I love it, no doubt about that. It tastes good, also no doubt.

How they treat their customers?

Now, that I have a problem with.

So tell me, how would YOU deal with this situation?

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Jul142009

Today…

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Now that I’m feeling better (no more fever- yay!) I’ll be doing a little of this:
and a little of this:

and hopefully not a lot of this:


Of course, I won’t be looking nearly as cute doing it.
Have a great day everyone!

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Jul132009

How the Debacler handles tantrums

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Lately M has been sportin‘ some NASTY tantrums. I don’t know whatever happened to the terrible two’s- but let me tell you- it compares NOTHING to three.

The best part? She (mostly) throws them in public. Oh yeah. They make me look like “Mom of the Year” (please note sarcasm).

She chose to throw a big one on Thursday, in our local mall, in front of my visiting in-laws. While daddy was at work. Heh.

Reason?

She wanted me to buy her a martini glass from Hallmark. I, for the obvious reasons, said no.

Yep, I dared to tell my 3 year-old princess that she was NOT allowed to take home the martini glass.

That was my first mistake.

When she decided she was going to give herself a five-finger discount, and head for the door with said martini glass in hand, I tackled her. I quickly returned said glass to it’s rightful place (no, not in my hand with booze in it, but on the shelf). I let her know that it was time to leave the store. And that was my second mistake.

Turns out M wasn’t ready to leave yet, so she took off to the back of the store. Oh, no she didn’t!!

I grab her by the arm in true “Mom of the Year” style and drag her outside of the store. I placed her firmly (yet gently) up against the wall and began explaining to her the mistakes she made with her so-called decisions.

And that’s when the screaming began. And the kicking. And the hitting. Did I mention the spitting? Nope, didn’t think so.

So what do I do in this situation? I grab my kid underarm in true Q-B fashion and I run like
H-E-L-L.

This is a big feet considering I’m a whole 5’2 and M is well over 3′. The kid’s tall for her age. As her pediatrician says “real tall for her age”.

May I remind you that my husband’s parents are also with us, and the car is parked on the other end of the mall, on a different floor?

Yeah, it keeps getting better.

I make it through the mall, and an entire flagship store (through the china department) without knocking anything over. I have talent!! We make it to the elevator that would take us to our exit, and M grabs my 69 year-old black pearl necklace and starts to pull.
Death was imminent.

So I drop her. Turns out, she’s part cat, and lands on her feet. Yay far me!

Who knew?

Now, let me take a moment to explain to you my avaunt guard parenting style. I don’t spank or hit of any kind. I do not raise my voice. I stay calm. I merely try to reason with the beast.

She wasn’t in the mood for reasoning. And sensing that her life was very possibly in danger for the whole “necklace grabbing incident” she takes off. I was nearly out of breath at this point, so again, I grab her arm and literally drag her out to the car. My in-laws climb in, and they’ve had it at this point. My ever-so-saintly mother in law yells at my kid. Yeah, the woman who NEVER blows her lid, did, and with my kid. Oh greeeeeat.
I calmly, and politely let my MIL know that I don’t yell at M. I just show her what bad mistakes she makes- and I call her father. Uh-oh. M heard me and FREAKS out.

“Don’t call daddy- mommy- please don’t.”

For some reason, she is terrified of her father. Don’t know why, because we live by the same rules. Maybe it’s because he’s bigger than she is. And we pretty much are the same height.

Darn you genetics.

John lets me know that he’s at lunch and will swing by home to put some pressure on M. So I toss the keys at my father in law, and they let themselves in.

At this point, M is spitting at me.

So what does a Domestic Debacler do in this instance?

I simply open all the windows and the car doors and leave her in her car seat, while I watch from a safe distance in a lawn chair a few feet from the car. She, thinking like the athlete she is, decides that I am the worst “Mother of the Year” and that I must be punished. And THE way to do that is to hurl her shoes at me. Well, one at me, and the other at the windshield of our SUV.

Look out Cincinnati Reds. I have your new lefty pitcher- RIGHT HERE!

I can’t help but to burst into laughter! She was so mad, it was comical, until she started calling me names. She pulled out the “S” word. Oh yeah. I’m sure she’s caught it around here, but I don’t exactly make a habit of cussing. For her to remember this- well- she’s got the mind of an elephant. So as I was being screamed at that “YOU’RE A “S” MOMMY”, I was nearly falling out of my lawn chair!!

Then John pulled in with a co-worker in tow. Oh yeah, it became a show! But suddenly M turns into a blubbering mess when she sees her daddy. How he has this effect on her, I’ll simply never know.

He brings her in the house and she promptly apologizes to my in-laws and myself. What?!?! How?!?! I haven’t the slightest clue. Ugh.

Then she announces that she’s going to take a nap- and does so- for the next 4 hours.

Which leads me to today. This afternoon, she didn’t want to take a nap, even though she got up at 6am. So the tantrum started. I turned back into the Domestic Quarter-back and ran her tooshie upstairs to bed, where she’s calling me “stupid mommy” over and over. So what do I do? I call daddy. At the mere mention of his name, she starts apologizing. And how does she do it? By saying “I’m sorry for calling you stupid mommy, but at least it wasn’t S%^&!”. Again, inappropriate laughter on my part, which my DH hears on the other line. We’re all laughing at this point.

Good times in the Domestic Debacle household.

So how does the Domestic Debacler handle tantrums? By calling daddy, and laughing.

That’s how.

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