Apr22009
When you have a bad customer-service experience, how do you respond? Me, well, I write letters. I think it over before I send it. If I still feel the same way the next day- it goes in the mail.
JC Penney Portraits- you HAVE been warned. Here comes your 3 page letter!
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Jen! Thanks everyone for participating in my first-ever giveaway, and a special thanks to those who blogged about it!











