Aug312009

I am devastated.

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Just as a warning: this is not going to be a happy or funny post. In fact, it’s going to be a drag.
Some of you might come here, and see the title of this post and think “wow, talk about melodramatic”. Well, I assure you that’s not the case. See- I’ve been battling a severe case of C Diff since July 18Th of this year. If you don’t know what C Diff is, please click here.
As of the 14Th, I had tested negative, but it was a false negative. My doctor ordered more tests because I simply wasn’t getting any better.
I also had a colonoscopy which showed damage to my colon. If you’ve never had a colonoscopy done, count your lucky stars. The cleanse that you go through 2 days in advance is something some medieval torturer cooked up.
The tests came back this morning, and the C diff is back with a vengeance.
Physically, I am ok, I know my body has survived this once, and so it can do it again.
Mentally, I’m a whole nother story. I’ve officially reached the end of my rope. I’m missing out on life. I feel chained to the bathroom, and to my home. I can’t leave without fear of messing my pants. Do you know what that does to a 26 year-old mom? Not sunflowers and strawberry fields, that’s for sure.
I’ve had weight loss, which is good, but certainly not my diet of choice.
I’m tired all the time. The house is a mess. I’ve become very moody. I cry all. of. the. time.
The one bright side to all of this is how awesome my insurance company has been. I’ve had nurses from there call, behavioral health checking in on me (and working with me to find a therapist in my area to help me cope with it), and now I’ve reached my deductible, everything is covered. Yay for Cigna!
I just can’t stop the ‘gloom and doom’ thoughts. I’ve been going through this for such a long time, I no longer see the light at the end of the tunnel.
We’re supposed to leave for vacation soon, but I don’t know how I am going to do it. My life is being ruined by some doctor who failed to treat me properly- and wouldn’t even give me a referral to a specialist when I asked for it.
I am furious, I am hurt. I can’t get past all this. I just don’t know what I’m going to do anymore.
My vent is over for now. Thanks for reading…

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Aug262009

Wordless Wednesday

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Blessing of the Catechumens…

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Aug252009

Just sittin’ on the dock of the bay…

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While I’m waiting for J to get the pictures of my colonoscopy on here, I thought I’d pass some time with you all.
Since my colonoscopy on Thursday, initial results are showing that I have Colitis. To what degree? Well, we have to wait on the biopsy results, which will be in on the 27th. So I’m here waiting with the rest of you, except my waiting is more in the bathroom.

In the mean time, I’ve done some research on the subject, and it turns out the company that J works for does the printing for the Chron’s and Colitis foundation. Kinda ironic, don’tcha think?

I’m feeling worse as the days go by, and I’m finding less and less to joke about. I was feeling great right after the “cleanse” because nothing was in my system to irritate my colon, so I ate all the junk food I could. We’re talking Big Boy, and even some chili-cheese dogs from my favorite root beer stand. I still don’t have the guts (pun not intended folks) to try to drink any soda pop. I think I’ll stick to water for now. I’m not even tolerating milk well right now, which is a total bummer because I used to drink a gallon a week- all on my own. I love the stuff.

On the flip side, the summer has ended. It looks like fall is here to stay, with the school year about to begin (and it has already for some of you). In my effort to keep my baby a baby, we’re starting her preschool in October. I’ve worked it out with the director, so it won’t be a problem. It also benefits me, just so that I can get on the right medication so I’m not in the bathroom all the time, especially when I need to go pick her up (or take her there for that matter).

I’ve let the house go by the way-side, and laundry is piling up to the max. I have a really hard time bending over to get the clothes out of the dryer- but bless her little heart- M tries to help me as much as she can. She’s had a few meltdowns here and there, but according to her it’s because she “doesn’t want my butt sick anymore”. It just breaks my heart to hear her say that. It’s the last thing I want my 3 year-old to think about.

But while we’re on the subject of M, I took her for her second trip to the dentist this morning. Her checkup went great, and she was such a trooper when they took her x-rays. No cavities were found! I would have taken pictures, but my camera battery has died, and I haven’t made it to the grocery store in months to pick any up. Maybe that will be my chore for tonight. Head to the grocery store!

In other news, I’m going to be having some amazing reviews and giveaways coming up. So please stay tuned for that. Also, my new blog will hopefully be ready soon too. I’ll keep you updated on that front as well.

Well, I hope that fills you all in on what’s going on with my life. I hope this post finds you all well.

Love & hugs,

Katie

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Aug192009

"The Cleanse"

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Well folks, for those of you that don’t know, I am having a colonoscopy done on Thursday.
I spent Tuesday evening doing “the cleanse”, which I must carry over into today.
It stinks! No- really! I hate Dulcolax, and whoever invented it was/is surely evil.
Oh- and the best part of all?

I get violated up my bum- and I have to PAY for it. Don’t you just love insurance?? Har-har.

I’ll be away from the computer until Friday night (or Saturday) depending on how I’m feeling. Or who knows- I might jump on here on Thursday. I hear I’m pretty funny on the laptop when I’m “loopy”.

Now I shall leave you with this “potty humor”:
Have a great END of the week!!

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Aug122009

Ken’s Foods: Customer Service Debacle

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So let me begin this post by saying: “Everything in this blog is my own opinion, and the details are to the best of my knowledge”.

Now that that is out of the way, please let me start from the beginning. A few months ago, I called Ken’s Food company to give them ‘feedback’ on one of their products, Sweet Baby Ray’s BBQ Sauce. I had tried it, and loved it.

I am the type of person that if I have strong feelings regarding an item or product, I will call the company and let them know my opinion. I feel that companies not only appreciate this, but they deserve to know what the ‘common customer’ might think.

The customer service representative that I spoke to that day was very appreciative of my call. She thanked me for my opinion, and offered to send me coupons for Sweet Baby Ray’s BBQ Sauce and a few other products they make- Ken’s Salad Dressing and Ken’s Marinade. I did not realize that they made Ken’s salad dressing, not sure why, but I never put two and two together.

I received the coupons in the mail, and went out to buy the Ken’s Salad dressing to try. I did, and LOVED it. It was very high quality and was mighty tasty.

Now here is where things start to change.

Today, I called Ken’s Foods to let them know I had tried their salad dressing. I told the customer service representative- the very same one I had talked to previously- that “I loved their salad dressing in addition to the BBQ sauce, and thank you for sending me those coupons. I would have never tried the product without them.”.

The lady was cordial about it and said that she was “glad I liked it.”

I then told her that “I was now loyal to the Ken’s food brand, and am a very happy customer. I’m also a blogger, and I’m going to write a post about it, and that I’ll send them the link”.

This is when the conversation got ugly, for lack of a better term.

The lady quickly cut me off by saying “WE DO NOT ALLOW PEOPLE TO WRITE ABOUT OUR PRODUCTS.”

Me: “I’m sorry, what?”

CSR Lady: “WE DO NOT ALLOW PEOPLE TO WRITE ABOUT OUR PRODUCTS, PERIOD.”

Me: “That’s what I thought you said. Which is just a shame, because I think my readers would love Ken’s Foods. I know I do.”

CSR Lady: “Goodbye”

click.

Nope, I didn’t get to say goodbye. I was hung up on.
Yeah, I know, it shocks me too.
I didn’t ask for anything in return for my opinion, and I wouldn’t dream of it.
I think that if there is a good (or even bad) product out there; given to me for free, discount or fully paid for, that I think will make your life better in some way, I’m going to let you all know about it.
It also means I will tell you my opinion of a CUSTOMER SERVICE EXPERIENCE.

What’s sad about this whole situation, is that it now makes me look differently at their product. I love it, no doubt about that. It tastes good, also no doubt.

How they treat their customers?

Now, that I have a problem with.

So tell me, how would YOU deal with this situation?

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